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J&J Family of Companies Digital Sales Director, Trauma in West Chester, Pennsylvania

Johnson & Johnson is recruiting for a Digital Sales Director as part of our Trauma Sales organization. The position is a field-based sales position supporting the US and candidates must be based in West Chester, PA.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.  

As a Trauma Digital Sales Director you will be a subject matter expert on all existing and future digital technologies sold as a part of our Trauma portfolio, responsible for supporting the development of the commercial strategy, executing the pilot and commercial launch, leading a national team of digital sales managers and driving adoption of the DePuy Synthes Trauma digital solutions. This role reports to the VP of US Trauma Sales and is responsible for the achievement of annual sales forecast, installations, utilization turns and other related targets in the US.

In This Role You Will:

  • Develop & execute a national sales plan, delivering on annual business plan goals. Independently drive all sales and account related tactics in regards to capital placements and enabling technology adoption.

  • Develop and lead a national team of high-performing Trauma Digital Sales Managers focused on driving adoption of digital solutions in Trauma.

  • Develop market leading installation protocols, first case support standards, and utilization best practices to exceed customer expectations and drive technology stickiness.

  • Drive commercial strategy insight & development of new product launch plans in the US

  • Guide team on strategies that translate sector & franchise specific goals into channel & customer specific business plans.

  • Establish sustainable relationships with hospital and healthcare executives, key economic decision makers & strategic partners that enables transformation of the current commercial model through joint value that results in the ongoing reduction of costs, continuous process improvement, growth and profitability for both partners.

  • Assess customer needs and align internal resources to optimize customer and business goals, drive contracting, pricing and deal compliance.

  • Work with Trauma Digital Sales Managers to grow area pipeline, monitor placement utilization, and close digital opportunities.

  • Demonstrate strong understanding of clinical & capital selling pathways with Imaging, Navigation, and Robotics

  • Develop troubleshooting strategies and influence service & repair protocols

  • Align and support Area business plans and support of strategic goals.

  • Support Area efforts to drive trauma implant growth and pull through for full platform adoption.

  • Partner with Trauma Digital Product Management to ensure customer feedback is consistently prioritized and integrated into product development roadmap.

  • Partner with Trauma Marketing Team on introduction of new digital products into the US market, including feature releases and upgrades to existing products.

  • Partner with Commercial Education, Professional Education and Area Sales Leadership to deliver timely and impactful, field education programs inclusive of consultant certification on digital platforms.

  • Support targeted regional based tissue labs, product demonstrations, industry meeting interactions and associated surgeon engagements.

  • Influence Area budgets and commensurate digital prioritization.

  • Influence internal and external stakeholders, using data to drive decisions

  • Identify area needs, risks and strategies that lead to successful customer experience and ultimate adoption of the platform.

  • Develop sustainable relationships with Worldwide KOL's, Sales, Marketing, and Regional leadership

Qualifications

  • · A minimum of Bachelor’s degree in Sales, Business, Engineering or related fields required. MBA or relevant Master’s degree is preferred.

  • · A minimum of 10 years total progressive business experience in Medical Device Sales and Marketing.

  • · A minimum of 5 years of Trauma Sales experience is required.

  • · Proven track record of success, and strong execution capability.

  • · Proven track record of strong collaboration skills with internal and external partners

  • · Experience in endoscopic, navigation, robotic or transferable capital equipment systems is preferred

  • · Experience launching new product through commercialization is preferred

  • · Ability to translate strategy to field execution, inclusive of KPI identification.

  • · Awareness of adult learning principles and educational enablers in driving procedural confidence and utilization

  • · Must have the ability to collaborate effectively with stakeholders as well as demonstrate the ability to motivate through influence

  • · Must have high emotional intelligence

  • · Must be able to work independently, well organized, self-motivated, energetic, and resourceful

  • · Must demonstrate strong leadership and team management skills, inclusive of experience shaping the culture of an organization

  • · Must have demonstrated experience developing employees to be their best selves.

  • · Ability to operate in a clinical, technical, and professional sales environment.

  • · Should have a track record of career advancement and exceeding expectations.

  • · Excellent verbal, written and presentation skills are required.

  • · Proficiency utilizing the MS Office is required.

  • · This position may require up to 50% domestic travel, with likelihood of weekend work and possibility of overnight stays away from home.

  • · Majority of time will be spent in surgeon office and hospital setting and may include coverage of cases in operating room (OR).

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Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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