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Hilton Wes t Pal m Beach is seeking an Assistant Restaurant General Manager to join theleadershipteam at this AAA 4-Diamond property!Exciting time to join as the hotel completed a$25M renovation (https://www.travelworldnews.com/florida-hilton-west-palm-beach-unveils-multimillion-dollar-renovation/)in 2023.

Built in 2016,This beautiful 12-story hotelcompleted a$25M renovation (https://www.travelworldnews.com/florida-hilton-west-palm-beach-unveils-multimillion-dollar-renovation/)in 2023addingunparalleled ambiance,serviceand a farm-to-fork culinary experience. Featuring 400 guest rooms and 44 suites, HiltonWestPalmBeach offers24,000 square feetof meeting space, 3 dining options and is conveniently connected to thePalmBeach County Convention Center.

In this role, you will oversee the signature dining restaurant, Galley , managing a team of 15-20 and reporting directly to the Restaurant General Manager.

The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations ( ex. financial performance, social media reputation, local market capture, and employee relations ). At least 2 years of restaurant management experience in an upscale dining environment is required. Strong beverage knowledge and prior luxury hotel experience are a plus.

Want to learn more? Hotel Website (https://www3.hilton.com/en/hotels/florida/hilton-west-palm-beach-PBIWPHH/about/amenities.html),Facebook (https://www.facebook.com/hiltonwestpalmbeach),Instagram (https://www.instagram.com/hiltonwestpalmbeach/?hl=en),YouTube

What will I be doing?

As an Assistant Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:

• Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits –Hilton is proud to have an award-winning workplace culture ranking#1 World's Best Workplace by Great Place To Work & FortuneWe support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs#LI-JP2

Job: Food and Beverage

Title: Assistant Restaurant General Manager - Galley at Hilton West Palm Beach

Location: null

Requisition ID: HOT0AJM9

EOE/AA/Disabled/Veterans