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Hilton West Palm Beach is seeking an Event Manager to join the leadership team at this AAA 4-Diamond property! Exciting time to join as the hotel completed a$25M renovation (https://www.travelworldnews.com/florida-hilton-west-palm-beach-unveils-multimillion-dollar-renovation/)in 2023.

Built in 2016, This beautiful 12-story hotel completed a$25M renovation (https://www.travelworldnews.com/florida-hilton-west-palm-beach-unveils-multimillion-dollar-renovation/)in 2023 adding unparalleled ambiance, service and a farm-to-fork culinary experience. Featuring 400 guest rooms and 44 suites, Hilton West Palm Beach offers 24,000 square feet of meeting space, 3 dining options and is conveniently connected to the Palm Beach County Convention Center.

In this role, you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.

Want to learn more? Hotel Website (https://www3.hilton.com/en/hotels/florida/hilton-west-palm-beach-PBIWPHH/about/amenities.html),Facebook (https://www.facebook.com/hiltonwestpalmbeach),Instagram (https://www.instagram.com/hiltonwestpalmbeach/?hl=en),YouTube (https://www.youtube.com/@hiltonwestpalmbeach1931) What will I be doing?

As an Event Manager, you would be responsible for executing written sales agreements for moderately-sized and moderately-complex events and for the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Execute written sales agreements for moderately-sized and moderately complex events limited to less than 300 cumulative room nights
• Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
• Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
• Partner with operations departments to execute events
• Maximize revenues and control expenses through effective negotiation of services and accurate forecasting
• Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordinglyJob: Sales and Marketing

Title: Event Manager - Hilton West Palm Beach

Location: null

Requisition ID: HOT0BI1O

EOE/AA/Disabled/Veterans