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Job Information

Merck Associate Specialist, Operations in West Point, Pennsylvania

Job Description

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

Operations supports manufacturing operations organizations. This high impact role in our Company Manufacturing assures that products manufactured comply with cGMPs, operating procedures and other applicable regulations. The support focuses on management of the shop floor compliance and implementation of lean manufacturing initiatives aligned with department goals.


  • Supports the managers in the direct processing of materials to ensure attainment of business results

  • Collaborate with team members in the identification and implementation of continuous improvement initiatives and action plans

  • Develops an in-depth knowledge of the equipment and process

  • Builds knowledge of the company, process, clients and/or customers

  • Applies team effectiveness skills, listening and integrating diverse perspectives from across the work group

  • Manage conflict and effect resolution of technical and personal challenges using standard procedures is key as is openness to change and the ability to effect positive change

  • Contributes and adds value to the achievement of team goal

  • Writing and updating SOPs and batch records

  • Inventory and process order management in SAP and PAS-X


  • Responsible for the on-time completion of the process within the bounds of the SOPs and batch record

  • Working with the Deviation management and quality departments to trouble shoot the process

  • Ensure compliance with safety and environmental practices, cGMPs and Standard Operating Procedures in the work area

  • Demonstrate integrity, credibility, and flexibility in their daily performance so as to motivate others to do the same

  • Participate in internal audits and inspections

Project Management

  • Accountable for contribution to project team or sub-team, may manage/led a small project team

  • Collaborates with team members in the identification and implementation of continuous improvement initiatives and action plans

  • Supports activities in the areas of cost containment, efficiency, productivity, energy conservation, waste minimization, operational excellence, and lean practices

Business Expertise & Problem Solving

  • Conduct thorough review of batch records and related GMP documentation, identifying and resolving discrepancies in a timely manner and implementing corrective actions to improve the batch record execution/review process

  • Work with subject matter experts provide/track necessary training for operator qualification as assigned

  • Participate in the design and implementation of training and development programs and training materials

  • Foster a collaborative relationship with manufacturing floor personnel focused on high quality investigations, meaningful corrective actions and reducing the deviation generation rate

  • Determines/implements appropriate and effective corrective and/or preventative actions to prevent reoccurrence of deviations and ensure they improve the Right First Time metrics

  • Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures

Decision Making & Resource Management

  • Makes decisions that are guided by site policies and procedures

  • Collaborates with supporting departments such as Quality, Tech Ops and Maintenance to solve problems in an efficient and compliant manner

  • Consults with manager on more complex decisions and issues that impact other departments

  • Aware of costs and assists in controlling costs related to own work

Education Requirement

  • B.S. with emphasis in Science, Manufacturing or Engineering

Experience and Skills


  • Computer literacy in MS Office, Word, Outlook, Excel

  • Ability to identify and implement solutions for continuous improvement initiatives


  • Manufacturing plant experience in operational capacity

  • Working in a Union environment

  • SAP or other Enterprise Software

  • Project management and implementation

Shift and Hours

  • Work a minimum of 18 months on 3rd shift

  • Work off-shift or weekends

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that’s devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth .

Invent. Impact. Inspire.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

EEOC GINA Supplement​

OFCCP EEO Supplement (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:




VISA Sponsorship:


Travel Requirements:

No Travel Required

Flexible Work Arrangements:


3rd - Night

Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID: R122884