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Job Information

Merck Senior Maintenance Technician in Wilson, North Carolina

Job Description

Our Manufacturing Operations Teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

We are seeking a Growth and Improvement minded Senior Maintenance Technician that can help drive our Strategic Operating Priorities.

  • Invent | Pursue the Most Promising Internal and External Science to Address Significant Unmet Medical Needs

  • Execute | Prioritize Resources Behind Our Key Growth Drivers (Oncology, Vaccines, Select Specialty Areas, Animal Health) While Optimizing Our Base Business)

  • Adapt | Develop Our People, Culture and Business Model to Evolve with a Dynamic Landscape

  • Diverse Talent | We are committed to providing an inclusive and welcoming environment with supporting leadership behaviors because having a high-performing, engaged workforce is critical to our ability to deliver innovative solutions to patients and customers around the world

  • Values and Standards | Our Steadfast Commitment to Our Values and Standards will Continue to Guide Us as We Take on New Challenges and Will Always be Fundamental to Our Success – They are a Competitive Advantage for Us

Summary, Focus and Purpose

The Senior Maintenance Technician will be a member of the Maintenance & Operations Team within the vaccines integrated process team for a start-up vaccine manufacturing facility in Wilson, NC. This person is accountable for executing shop floor operations as well as providing preventative/corrective maintenance on primary filling, inspection, packaging, and Clean/Steam-In-Place (CIP/SIP) equipment/systems.

This is a hybrid role, focused on the startup and future routine operation of the vaccine manufacturing facility. Utilizing a team concept, this role will spend a portion of time working in a Bio Process Operator capacity as well as spending time fulfilling traditional maintenance responsibilities. Time in these duties will fluctuate based on business needs and demands and it is important the successful candidate understands this hybrid role and has the ability and desire to handle both types of responsibilities.

Key Functions


  • Set up, adjust, operate, monitor, control, repair and maintain equipment, systems and processes within assigned area

  • Complete equipment maintenance, including restoration of lost function, predictive and preventative maintenance

  • Conduct minor and major overhauls to equipment by completely disassembling, repairing, and reassembling equipment to proper operation conditions

  • Drive corrective maintenance and troubleshooting for vaccine processing and packaging equipment utilizing diagnostic equipment and programmable logic controllers (PLC’s)

  • Execute SAP transactions including work orders, spare parts management and PM change control

  • Participate in new equipment installations by interfacing with equipment vendors and contractors, recommending spare parts, assisting process-project engineers, assisting qualification, and performing initial de-bug for vaccines processing and packaging equipment

  • Strictly follow all safety and environmental requirements in the performance of duties

  • Ensure that work and adjustments performed are properly documented and executed in alignment with change management procedures

  • Review and author Standard Operating Procedures (SOP's) and other documents

  • Execution of production schedule to achieve production goals

  • Train fellow employees in areas of expertise and assertively learn systems and equipment outside of area of expertise

Quality & Safety

  • Interacts with other departments to ensure all packaging operations are performed in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines

  • Works with Quality, Operations, and Planning to identify and resolve quality issues/deviations; supports all investigations and corrective actions

  • Examine products to detect defects, product damage, or other visual quality problems

  • Troubleshoot and offer resolution and recommendation to coaches; appropriately gather and provide information for corrective actions

  • Conforms to established safety procedures in accordance with OSHA and other regulatory agencies

  • Recognizes, utilize, and enforces the use of safety equipment

  • Champion for and actively takes accountability for personal safety as well as the safety of others

  • Identifies, reports, and documents unsafe acts/conditions, participates in the investigation of accidents/injuries/incidents and in developing corrective and preventative actions (CAPA)


  • Contributes to achieving departmental financial goals by understanding and controlling labor costs, component usage and material waste

  • Works with the coach to determine root cause for line downtime that causes misses for SA (Schedule Adherence) and delivery

Team | Individual Performance

  • Work Independently and as a Team member with Integrity | Precision | Accomplishment | Motivational Ambition | Respect | Inclusion

  • Demonstrates a high degree of maturity, leadership, and personal integrity

  • Strictly adheres to all site policies on personal conduct and attendance

  • Collaborates and communications with peers and other employees at various levels throughout the organization; demonstrates leadership and conflict-resolution ability

  • Demonstrates a willingness to provide and receive constructive feedback in 360° performance review

Reporting Relationships

  • Solid Line | Manager, Maintenance & Operations

  • Dotted L | N/A

  • Position(s) Reporting to Senior Maintenance & Operations Technician | None

Work Schedule

  • 12-hour shift, nights | Irregular hours to support multi-shift operation


  • Required | High School diploma or equivalent

  • Preferred | Associate degree in science or technology-based field and/or bio-pharma focused certificates such as Bio-Works

Experience | Skills | Knowledge


  • Three or more years industrial maintenance experience with knowledge of technical craft skills (electrical/electronic, mechanical, hydraulic/pneumatic, etc.)

  • Principled verbal and written communications

  • Demonstrated ability to troubleshoot equipment utilizing a systematic approach to understand problems and determine appropriate solutions

  • Principled verbal and written communications

  • Ability to read and understand electrical prints, P&IDs, blueprints, and control loop diagrams

  • Ability and willingness to gown and work in an aseptic environment

  • Proficient in computer systems and applications Microsoft Office (Word, Excel, and Outlook)

  • Basic knowledge of Programmable Logic Controllers and Calibration/Maintenance Database Systems


  • Five or more years within the manufacturing industry as a maintenance technician

  • Maintenance experience within a vaccine, pharmaceutical, or GMP regulated environment

  • Experience within cGMP, FDA, regulated industry experience

  • Packaging & Filling (BFS) experience

  • Ability to read, write and understand complicated product documentation and standard operating procedures with attention to detail

  • Proven expertise in planning and organizing, managing execution, checking results and revising work plans

  • Experience in Continuous Improvement, Lean Manufacturing, Problem Solving, and/or Right First-Time methodologies

  • Working knowledge of machine shop equipment (lathe, drill press, grinder, milling equipment, welding, power cutting tools, etc.)

  • Ability to complete or support technical writing of documents such as Preventive Maintenance procedures (PMs), Job Aids (JA’s) and Standard Operating Procedures (SOPs)





Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that’s devoted to delivering a high-quality, reliable supply to customers and patients on time, every time.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Specified


Not Indicated

Valid Driving License:


Hazardous Material(s):

Requisition ID: R242443