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Job Information

Merck Specialist Manufacturing Automation in Wilson, North Carolina

Job Description

The Specialist, Manufacturing Automation will be responsible for providing automation support for assigned line(s)/system(s) and/or engineering projects within our production manufacturing facilities.

Working within our Manufacturing Division Digital Technology Organization, you will:

  • provide key automation support for various manufacturing systems such as PLC, PI, DCS, MES, IT, and OEM systems in Manufacturing Operations.

  • be responsible for trouble-shooting challenging equipment / automation issues to improve manufacturing performance (e.g. yield improvements, etc.) and maintaining the automation systems in compliance with cGMPs.

  • provide guidance on process control, data collection techniques, and failure mode and effects analysis.

  • ensure adherence to strategies that optimize and ensure quality and stability of automation systems though future expansion, replacement, or upgrades.

  • partner with stakeholders and global support functions to ensure successful automation system functionality.

  • be responsible for working closely with various site / central groups in maintaining manufacturing requirements.

  • support a large spectrum of sophisticated automated systems within the Rota Area Manufacturing and Packaging Operations; providing multiple opportunities to learn new automation technologies and make a positive impact.

Responsibilities will potentially include:

  • providing automation leadership on various shifts/weekend in support of Manufacturing Operations.

  • leading automation related investigations and implementing the corrective actions.

  • working as a representative of a startup or existing production team providing technical / leadership assistance in fulfilling the automation requirements for the team.

The Specialist is responsible for supporting the following:

  • On-floor support of manufacturing activities. Leads key automation support and troubleshooting for manufacturing equipment and packaging systems (i.e. PLC, Vision Systems) in Manufacturing Operations.

  • Providing automation technical support for site implementation and on ongoing management of serialization/aggregation (track and trace), and above site point of contact for SAP ATTP application.

  • Using technical knowledge to assure the efficient operation of variety of automated processing and information technology systems.

  • Authoring/Maintaining technical documentation (Project Plans, Master Specifications, Requirements, Qualifications, Change Controls, Standard Operating Procedures, etc).

  • Providing guidance on process control and data collection techniques.

  • Providing automation technical support to ensure compliance with Data Integrity directive.

  • Identifying and implements process/equipment improvements and manufacturing efficiencies.

  • Maintaining automation systems in compliance with SLC, cGMPs, safety, and environmental regulations.

  • Understanding and supporting all GMPs, safety, and environmental regulations. Periodically reviews automation documents, preventive maintenance, and SOPs to ensure compliance with GMP and safety.

  • Developing and supporting quality investigations and corrective actions for automated equipment/systems to resolve complex problems and prevent reoccurrence.

  • Communicating effectively with immediate manager about status of area of responsibility.

  • Participating in audits and training programs in the area of responsibility.

  • Partnering proactively with key customersandstakeholders (operations, quality andplant/facilities/utilitiesmaintenance groups) while being open andapproachablewith a friendly, positive and professional attitude.

  • Communicating daily with operation, technical, and quality representatives within area of support through the tier process.

  • Leading projects by engagingteammembers,settingclearexpectations,utilizingstrongcommunicationskills andexercisingcleardecision-making.

  • Regularly and clearly communicating project plans, risks andstrategytoall key stakeholders,customersandgovernance committees.

  • Sharing knowledge on engineering principles andotherareas of expertiseas needed.


  • High School Diploma Required.

  • B.S., B.A., or M.S. in Information Technology, Science, Engineering or equivalent discipline preferred.

Required Skills & Experience:

  • One (1) or more years’ experience in support of IT / Automation within a manufacturing environment - OR -

  • Three (3)+ years of demonstrated work experience within a pharmaceutical manufacturing environment AND applicable IT / Automation certifications.

  • Demonstrated working knowledge of PLCs, HMIs, Vision Systems and Servo-Drives.

  • Experience in computer validation and systems lifecycle development methodology.

  • Experience authoring and reviewing standard operating procedures, on-the-job-training, and other controlled documents.

  • Demonstrated strong interpersonal skills with ability to influence and support others through a culture of inclusion, feedback, and empowerment.

  • Demonstrated project management skills

Preferred Skills & Experience:

  • Minimum of three years’ experience in support of IT / Automation support in a manufacturing environment.

  • Experience in Continuous Improvement, Lean Manufacturing, Problem Solving, and/or Right First-Time methodologies.

  • Experience with automation technology for process and/or packaging equipment.

  • Experience with PI and/or MES manufacturing systems.

  • Experience with reject/verification systems and serialization systems.

  • Working knowledge of the regulatory requirements for pharmaceutical applications.

  • Data Integrity acumen.

  • CyberSecurity acumen.



In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Applicable


1st - Day

Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 05/29/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R292452