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Job Information

UnitedHealth Group Qualitative Researcher Reliant Medical Group in Worcester, Massachusetts

Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm)

Position Details:

Location: 5 Neponset, Worcester, MA, 01608

Department: Behavioral Health Research

Schedule: Full time - 40 hours/week, Monday – Friday

The Practice Research Network (PRN) Qualitative Researcher contributes to the implementation and evaluation of a precision digital behavioral health model and assists with various other PRN research and quality improvement projects throughout our care delivery organization. The Practice Research Network is a collaborative research enterprise based in Reliant Medical Group’s integrated behavioral health department.

Our multidisciplinary team of researchers, data scientists, and clinicians is studying scalable, evidence-based models of care in real world settings to improve the identification of health concerns and develop innovative models of treatment and prevention. As part of this initiative, we are addressing the overwhelming behavioral health treatment shortage by developing a primary care-integrated, digital first care model to increase access to low-cost behavioral health treatment with workflow enabled AI-driven clinical triage support to match individuals to treatment.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Support and collaborate with a cross-functional team to identify areas where UX research / qualitative research can provide insights, and in developing and executing user research to optimize implementation of digital therapeutics across stakeholders (i.e., patients, providers, organizational leadership)

  • Identify appropriate research methodologies, plan and conduct stakeholder-centered research using qualitative methods both in-person and remotely with various stakeholders

  • Produce clear, concise research documents, including research plans with clearly articulated rationale behind research questions and aims, moderator guides, and results documentation with conclusions and recommendations

  • Analyze, summarize, and present research findings, recommendations and actionable next steps to cross-functional team and stakeholders

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Master’s degree or relevant field experience

  • 4+ years of experience in healthcare or academic setting

  • Experience using qualitative software (e.g. NVIVO)

  • In-depth knowledge of a range of qualitative methodologies

Preferred Qualifications:

  • Ph.D. in clinical psychology, industrial/organizational psychology, experimental psychology, public health, healthcare administration and management, health services research, or related field

  • 2+ years of postdoctoral research experience in implementation science in healthcare or public health or equivalent experience in UX-research

  • Experience in the fields of behavioral health, integrated behavioral healthcare, healthcare technology, primary care, or healthcare services quality improvement

  • Experience in digital technologies

  • Excellent oral and written communication skills, including the ability to develop peer-reviewed articles, clear reports and presentations about data and complex issues, and the ability to communicate across stakeholders (investors, leadership, and staff)

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut/Nevada/New York City residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.