We Hire America Jobs

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

Responsible for scheduling, planning, and oversight of material procurement, production, and delivery.

What You Will Do:

• Ownership of the Businesses Common Goal Agreements with Customers determining action plans for improvements.

• Acting as the Businesses initial interface with the Customer ensuring relationships are developed and queries resolved with pace.

• Site coordinate with different functions such as MP, Buyer, MP, NPS, ME and so on, face to face communicate and align solution accordingly.

• Accountability for Managing Customer Orders.

• Management of inbound Premium Freight cost from node supplier.

• Customer backorder Management.

• Assist BR to make sure account receivable timely.

• Drive internal resource to meet customer requirement and Project Support.

• Ownership of any root cause and corrective action analysis required.

What You Have:

• Customer Focus and Relationship Management: the ability to focus on activities on developing and maintaining positive customer relationships. The ability to provide prompt and effective responses to client requests and interactions.

• Service Excellence: the ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Responds to unexpected customer requests with a sense of urgency and positive action.

• Decision Making and Critical Thinking: the ability to accurately analyze situations and reach productive decisions based on informed judgment. The ability to identify issues and communicates with others when a decision needs to be made.

• Problem Solving: The ability to apply knowledge of problem solving appropriately to diverse situations.

Posting Dates:

June 17, 2024 - June 30, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.